Frequently Asked Questions

When is the trip?

We will be experiencing the best that Cancun offers from September 15-18, 2022. All events will end on Saturday, Sept 17th at 6 pm. We will check out on Sunday, Sept 18th. 

What kind of weather should I expect?

Cancun weather in September is exceptional. Typically the weather is around 85 degrees Fahrenheit. 

What currency is accepted?

US Dollars are strongly utilized (if not preferred) at all stores, shops, dining, and entertainment venues. Major credit cards are accepted however you may encounter service fees through your bank. 

Are there phone plans I should be aware of?

All major phone companies have special programs for international phone usage.  Version and AT&T have an international plan of $10 a day. However, your provider may include Mexico and Canada in your existing plan. Contact your provider for specific details regarding your plan.

 

Where is the trip?

We will be staying in beautiful Cancun, Mexico, at the gorgeous Marriott Casa Magna Cancun. 

 

Where should I fly in?

You should fly into the Cancun International Airport, airport code CUN. 

How far is the hotel from the airport?

The Marriott Casa Magna (Marriott Cancun) is approximately 20 minutes drive from the airport. 

Will I need to coordinate my own transportation from the airport?

We have selected Xplore DMC as our transportation company which can help with airport pickups and returns to the Marriott Casa Magna Cancun. They are currently putting together a website to make the process simpler. Please visit the site again on April 15, 2022.

Is there a dress code?

We're at the beach, so make sure you wear something that makes you feel comfortable and confident. We recommend bringing sunscreen, comfortable footwear, and bringing a jacket, just in case. For the General Session Meeting, we recommend Business Formal.

What are the registration options?

You can register at any time as long as you register before August 1, 2022. There is limited availability, and the sooner you register, the better saving you can experience. 

How do I register?

You can register from here. Note, the event registration is being handled through our preferred partner, Kwivrr. To register, you will need to create a free account on Kwivrr. 

Will I receive confirmation of my registration?

Yes, once we have processed your registration, we will send you a confirmation email with a receipt of your purchase from Kwivrr.com. 

Do I need to bring my registration confirmation for the trip?

Having your confirmation is suggested but is not required. We require that you have a form of identification for your admissions when you arrive. 

Is there a limit to attendance?

The hotel has a limit of 500 ppl.  First 500 to register will be confirmed admittance.  Space is limited so we encourage you to make your reservations as soon as possible.

What should I do to prepare for COVID protocols?

Please be aware of and pay attention to your local COVID and travel protocols into Mexico. Face masks, social distancing, temperature checks, COVID Vaccination, and COVID tests may all be part of the protocol; APLGO will update attendees with information as it becomes available. 

Do I need a passport?

If you are coming from outside Mexico, you will need your passport to enter Mexico. 

Can I transfer my registration to a friend or family member?

Yes, the ticketing system we're using for this trip will allow you to transfer your registration. You can do so by logging into your Kwivrr account here and selecting "Ticket Actions" and "Transfer" on the ticket you're interested in transferring. Leaders have the opportunity to by multiple tickets which can easily be assigned to another person

What is the refund policy?

All tickets are non-refundable. 

Do I need to register to attend this trip?

Yes, everyone attending this trip must register with APLGO no later than August 1, 2022. 

Do kids need to have a ticket?

APLGO  is all about family and involvement. We encourage families to attend the convention.  Only paid registered guest will be able to attend the convention activities.